Terms of service

Effective Date: 10/23/2025
Last Updated: 10/23/2025

Welcome to CHARM'X (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website [www.charmxjewelry.com ] (the “Site”) and any related services, features, or content we provide (collectively, the “Services”).

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Site.

1. Use of Our Site

You may use CHARM'X only for lawful purposes and in accordance with these Terms. You agree not to:

Use our Site in any way that violates applicable laws or regulations.
Engage in fraudulent, misleading, or deceptive conduct.
Attempt to interfere with the security or proper functioning of the Site.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Product Information and Availability

We make every effort to display our jewelry and related products accurately, including colors, sizes, and descriptions. However, variations may occur due to photography or monitor settings.
All products are subject to availability, and we reserve the right to limit quantities or discontinue any item at any time without notice.

3. Orders and Payments

By placing an order, you represent that:

You are legally capable of entering into binding contracts.
The information you provide is true, accurate, and complete.

We accept major payment methods as listed at checkout. Prices are shown in US dollars and are subject to change without notice. Taxes and shipping fees are calculated at checkout.

CHARM'X reserves the right to refuse or cancel orders if fraud or unauthorized activity is suspected.

4. Shipping and Delivery

We ship orders to the addresses provided during checkout. Estimated delivery times are provided for convenience and are not guaranteed. CHARM'X is not responsible for delays due to customs, shipping carriers, or events beyond our control.

5. Returns and Exchanges

We want you to love your jewelry. Please review our Return Policy for details about eligibility, timeframes, and procedures. Custom or personalized items may be non-refundable unless defective or damaged upon arrival.

6. Intellectual Property

All content on the CHARM'X website—including images, text, designs, logos, trademarks, and product names—is the property of CHARM'X or its licensors and is protected by copyright and intellectual property laws.
You may not use, reproduce, or distribute any content without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, CHARM'X and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.
Our total liability for any claim shall not exceed the amount paid for the product in question.

8. Indemnification

You agree to indemnify and hold harmless CHARM'X, its affiliates, and employees from any claims, damages, or expenses (including legal fees) arising from your misuse of the Site or violation of these Terms.

9. Changes to These Terms

We may update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the Site after changes means you accept the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of California, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of California.